Refund policy

Used Clothing Notice

We sell second-hand clothing. Because of this, items may have minor signs of wear or small defects. We always try to describe and show them clearly in the photos and description so you know what you are buying.


Returns

If you buy something from our online store, you have the right to return it within 14 days after receiving it, according to EU consumer law.

You do not need to give a reason for the return.

To start a return, please contact us within those 14 days.


Return Shipping

Return shipping is paid by the buyer.

Please send the item back within 14 days after informing us about the return.

Return address:

ERCHIVUM

Kosciuszki 29

99-300 Kutno

Poland


Refunds

After we receive the returned item, we will send the refund within 14 days using the same payment method used for the order.


Condition of Returned Items

Items should be returned in the same condition they were received.

Because we sell used clothing, normal wear that was already described or visible in photos is not considered a defect.


If you have any questions about shipping, feel free to contact us before placing an order.